Frequently Asked Questions
IT Asset Management
What is IT Asset Management (ITAM)?
ITAM, or IT Asset Management, is a systematic approach to managing an organization's IT assets throughout their lifecycle. It involves tracking, optimizing, and maintaining control over hardware, software, licenses, and related resources to ensure efficient utilization, compliance with regulations, and effective decision-making in the realm of IT infrastructure.
What is included in IT Assets?
IT assets encompass a broad range of components within an organization's information technology infrastructure. This includes hardware such as computers, mobile phones, tablets, servers, and networking devices, as well as software applications, licenses, databases, and digital content. Additionally, IT assets can also include documentation, contracts, and other resources critical to the effective functioning and management of an organization's IT environment.
Why do we need a specific IT Asset Management tool?
A dedicated ITAM tool is essential for organizations because it provides a centralized and automated solution for efficiently managing and tracking IT assets. It streamlines processes, enhances accuracy, and offers real-time insights, enabling better decision-making, cost optimization, compliance adherence, and overall improved governance of the diverse and dynamic components within an IT environment.
What does ITAM typically involve?
The stages of IT Asset Management generally include Planning, Acquisition, Deployment, Management, and Retirement . During planning, organizations define their ITAM goals and strategies, followed by the acquisition of assets, deployment into the infrastructure, ongoing management involving tracking and optimization, and finally, retirement or disposal of assets at the end of their lifecycle. These stages collectively ensure comprehensive control and efficiency in managing IT assets throughout their entire lifecycle.
How long should I invest in ITAM and ITAM tools?
For however long your organization is running. The investment duration in ITAM and ITAM tools is an ongoing process that aligns with the lifecycle of IT assets within an organization. Continuous investment is necessary to adapt to evolving technologies, maintain compliance, optimize asset usage, and ensure effective decision-making. Regular reviews and updates are essential to keep ITAM strategies and tools in sync with the dynamic nature of IT environments and business requirements.
How is ITAM different from ITSM?
IT Asset Management or ITAM and IT Service Management - ITSM, serve distinct but complementary purposes within an organization. ITAM focuses on managing the lifecycle of physical and digital assets, such as hardware and software, to optimize utilization and ensure compliance. In contrast, ITSM revolves around the delivery and support of IT services to meet the organization's business needs, emphasizing incident resolution, service requests, and maintaining overall service quality. While ITAM is asset-centric, ITSM is service-centric, and both are integral for efficient IT operations.
Teqtivity
What is Teqtivity?
Teqtivity is an IT Asset Management solution designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle.
How does Teqtivity benefit my organization?
Teqtivity provides a centralized platform for comprehensive asset tracking, reducing costs, minimizing risk, and optimizing resource allocation. Thus it enhances decision-making processes and ensures compliance with licensing agreements. Which makes Teqtivity the perfect partner for optimum productivity and enhancing ease of operations
What types of assets can Teqtivity manage?
Teqtivity can manage a wide range of IT assets, including laptops, desktops, mobile phones, tablets, network equipment and other related resources critical to your organization's IT infrastructure.
Is Teqtivity customizable to our specific needs?
Yes, Teqtivity is highly customizable. It can be tailored to meet the unique requirements of your organization, ensuring that it aligns perfectly with your IT asset management goals and processes.
Can Teqtivity integrate with other IT management systems?
Yes, Teqtivity is designed with integration capabilities, allowing seamless connectivity with other IT management tools, such as IT service management (ITSM) and enterprise resource planning (ERP) systems.
What reporting features does Teqtivity ITAM Tool offer?
Teqtivity offers robust reporting and analytics features, providing detailed insights into asset utilization, compliance status, and overall IT asset health. Reports range from Asset reports, User reports and even Financial Reports, each with specific sub reports.
Is Teqtivity suitable for small businesses?
Absolutely. Teqtivity is scalable and can be adapted to the needs of all organizations - Small, Medium or Large. It offers flexibility and features that can be tailored to fit the specific requirements of businesses of any size.
How can I get started with Teqtivity?
Schedule a 30-minute product demo here - We'll be happy to provide a demonstration, discuss your specific needs, and guide you through the on-boarding process.